VAT, customs duty and de-minimis explained in plain English — what you actually pay when forwarding packages from Germany, and how to clear customs smoothly.
When you forward a package from Germany, two charges can apply: German VAT (already baked into the price) and your own country's import customs duty. Neither has to be confusing. This guide breaks both down in plain English so there are no surprises at your door.
VAT (Value Added Tax) is a consumption tax already included in the price you see on German websites. The standard rate is 19% (a reduced 7% applies to some goods such as books and basic foods). You do not pay it separately — it is part of the shelf price.
This is widely misunderstood. Germany's tax-free (tourist) VAT refund requires the goods to leave the EU in your personal luggage. Items sent by post or by a forwarding agent do not qualify. VAT-free treatment is only possible where the retailer itself invoices the sale as a commercial export — which most consumer stores won't do. The real value of buying from Germany comes from lower base prices, quality and selection, not a VAT refund.
When your package enters your country, customs may assess an import charge based on the value of the goods:
These thresholds are changing fast. The EU ended its €150 duty-free exemption on 1 July 2026 and the US ended its $800 exemption in 2025 — read the full breakdown in our 2026 de-minimis customs guide.
Before we ship, you complete a simple form declaring what's inside and its value. We use it to generate the customs invoice that officials rely on to clear your parcel quickly. Our team can also advise on your country's thresholds so you can plan before you buy.
Questions about a specific country? Contact our team and we'll guide you. Ready to shop? Get your free German address.
VAT is a consumption tax included in the price of German products. The standard rate is 19% (a reduced 7% applies to some goods).
Usually not. The tourist refund requires goods to leave the EU in your personal luggage; items sent by a forwarding agent do not qualify.
It depends on your country's rules and the value of the goods. Many countries have a de-minimis threshold below which no duty applies. We prepare an accurate customs invoice for every parcel.
The value limit below which a country waives customs duty. It varies by country and is changing in 2026 — the EU ended its €150 exemption and the US ended its $800 exemption.
You declare contents and value in a simple form; we generate the customs invoice officials use to clear your package quickly, and can guide you on thresholds.